Frequently Asked Questions
Everything you need to know about your Printfresh favorites.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
How do I care for my organic cotton pajamas?
To maintain the longevity of our hand-screen printed fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low or hanging to dry.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that a small restocking fee may apply to returns.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How do I find the right size?
Each product page features a detailed size guide. Our sleepwear is designed with a relaxed fit in mind, so we generally recommend ordering your true size unless otherwise noted.
Are your products ethically made?
Sustainability and ethics are at our core. Our collections are designed in Philadelphia and produced by skilled artisans in India who are paid fair wages and work in safe environments.